Speak one-on-one with our Patient Support Center Staff who can assist you before, during and after a blood or marrow transplant (BMT). We are here to help you get reliable, easy-to-understand information from diagnosis through recovery. Call or email us for confidential, one-on-one support from caring experts. We'll listen and help you find answers. All of our programs and resources are free.
Our BMT Patient Navigators can help you:
- Learn about transplant
- Understand the donor search process
- Find a transplant center
- Get answers to your financial or insurance questions
- Connect with other transplant patients and caregivers through our Peer Connect program
- Find clinical trials
- Prepare for and cope with life after transplant
Meet our BMT Patient Navigators
To talk with any of the navigators, call or text: 1(888) 999-6743 or email firstname.lastname@example.org
Debbie Jacobson, OPN-CG, Senior Manager, Patient Support Center
Debbie started with Be The Match in 2003 as a Senior Case Manager. Currently, she oversees the Patient Support Center. Her expertise and guidance helps the team resolve problems, improve patient navigation, and offer excellent customer service. The Patient Support Center provides one-on-one navigation and support from diagnosis through survivorship, telephone counseling and volunteer services. Ms. Jacobson is a member of the Academy of Oncology Nurse and Patient Navigators (AONN) and the Association of Oncology Social Work (AOSW). She is a certified oncology patient navigator.
Leah has been with Be The Match since 2013. She started providing services to potential donors, providing education and assessing medical suitability. Then, Leah joined the Patient Support Center in 2015. She is a member of the Association of Oncology Social Work (AOSW) and a certified oncology patient navigator.Bilan Jama, MSW, OPN-CG, BMT Patient Navigator
Maria MacWilliams, OPN-CG, Senior BMT Patient Navigator, Bilingual
Bilan joined the Be The Match Patient Support Center in 2017. Previously, she worked as a medical social worker at Santa Clara Valley Medical and provided counseling, resource referral, and advocacy to patients. Bilan has a Master of Social Work degree from the University of Minnesota. She is a member of the Academy of Oncology Nurse and Patient Navigators (AONN) and is a certified oncology patient navigator.
Lisa Pomarico, MSW, LGSW, CHTC, OPN-CG, Post-Transplant Communications Navigator
Maria is licensed in Communication Sciences through the Mexican Iberoamericana University. She started at Be The Match in 2000 in Donor Services. Maria came to the Patient Support Center in 2004 as a patient navigator. She has presented at conferences in Mexico and Brazil, and has collaborated on several international projects. Maria thinks of herself as an “obstacle coach,” helping patients and families identify and “jump over” barriers. She is a certified oncology patient navigator.
Lisa began working for Be The Match in 2014 as a case manager. In this role she helped transplant centers search for donors and coordinated care with donor centers and cord blood banks. She joined the Be The Match Patient Support Center in the spring of 2017. Lisa has a Master of Social Work degree from Loyola University Chicago. She is a member of the Association of Oncology Social Work (AOSW) and is certified as both a hematopoietic transplant coordinator and oncology patient navigator.
Lilly Rezac, CCLS, BMT Patient Navigator
Lilly joined the Be The Match Patient Support Center in 2020. Lilly is a graduate of the University of Minnesota where she earned a degree in psychology and minored in Public Health. She is a Certified Child Life Specialist and previously worked at the University of Minnesota Masonic Children's Hospital and at Children's Hospital and Clinics of Minnesota, helping patients and families cope with illness and hospitalization. Lilly is a member of the Association of Child Life Professionals.
Savannah Samek, BMT Patient Navigator
Savannah joined the Be The Match Patient Support Center in 2020. Previously, she worked as a Care and Clinical Services Specialist in the rare disease community. She has experience facilitating support groups, planning educational seminars, and organizing community events. As an advocate for the patients she works with, Savannah provides support, education and resources. She has a degree from the University of Minnesota in Speech-Language-Hearing Sciences.
Kristi Thompson, CTFC, Financial Navigator
Kristi joined the Be The Match Patient Support Center in 2020. Previously, Kristi was with Children's Minnesota for the past 23 years. While there, Kristi was the Lead Senior Patient Access Specialist. In this role, Kristi worked at obtaining prior authorizations from payers for inpatient hospitalizations, outpatient surgeries, radiology and lab visits. In 2018, Kristi became the Transplant Financial Coordinator for the pediatric heart transplant program at Children's Minnesota. During that time Kristi became a Certified Transplant Financial Coordinator with the Transplant Financial Coordinators Association.
Lindsay Zuniga, MS, CCLS, Volunteer Navigator
Lindsay joined the Be The Match Patient Support Center in 2019. She is a Certified Child Life Specialist and received her Master's degree in Child Development from Erikson Institute. Lindsay previously worked at The Children's Hospital of Philadelphia in the outpatient oncology clinic providing education and support to patients and families. She is a member of the Association of Child Life Professionals.